Responsible Gaming
at 786bb
At 786bb, we believe gambling should be a source of entertainment — never a source of stress, harm, or hardship. We are committed to providing every player in Bangladesh with the tools, information, and support they need to keep gaming enjoyable, affordable, and fully in their control.
Strictly 21+ Only
786bb operates a zero-tolerance policy on underage gambling. Every account applicant is required to confirm they are 21 years of age or older at the point of registration. We conduct Know Your Customer (KYC) identity checks — including National Identity Card (NID) verification and document review — to confirm the age and identity of every user before withdrawals are processed and on a risk-triggered basis during account activity.
If 786bb has reasonable grounds to believe a user is under 21, the account will be suspended immediately, all funds will be frozen pending investigation, and access to the platform will be denied until age is conclusively confirmed. Accounts found to have been opened by individuals under 21 will be closed and any winnings will be forfeited. This policy exists to protect young people in Bangladesh from the potential harms of gambling at an age when they are not yet equipped to manage it responsibly.
Tools to Keep You in Control
786bb provides a comprehensive suite of player protection tools, available to every registered user free of charge. These tools are designed to help you set meaningful boundaries, take breaks, and stay in full control of your gambling activity at all times.
Set a daily, weekly, or monthly maximum deposit amount in BDT to ensure you never spend more than you are comfortable with. Deposit limits take effect immediately when reduced and require a 7-day cooling-off period to increase, giving you meaningful protection against impulse decisions. You can configure your limits directly from your account settings after completing the 786bb login process.
Define the maximum amount of time you wish to spend on the 786bb platform in a single session. When your chosen time limit is reached, you will receive a clear on-screen notification and be prompted to take a break. This feature helps prevent the kind of extended, immersive session that can blur the boundary between recreation and compulsion, particularly during long cricket or BPL match nights.
Take a structured break from gambling with 786bb's time-out feature. You can pause your account for 24 hours, 48 hours, 7 days, 30 days, or a custom period of your choosing. During a time-out, you will not be able to log in, deposit, or place bets. Time-outs are a powerful short-term tool for users who feel they need a brief pause to regain perspective without committing to a full self-exclusion.
If you feel that gambling is having a negative impact on your life, you may request a self-exclusion from 786bb. Self-exclusion closes your account for a minimum period of 6 months, with options extending up to 5 years or a permanent lifetime exclusion. During self-exclusion, 786bb will also remove you from all marketing communication lists. Self-exclusion requests are processed immediately upon receipt and cannot be reversed until the chosen period has elapsed.
Maintain a clear picture of your gambling activity with 786bb's account history and reporting tools. You can view a full log of your deposits, withdrawals, bets placed, wins, and losses — broken down by day, week, or month. Seeing your real numbers clearly, in BDT, is one of the most effective ways to assess whether your gambling is staying within a level that is genuinely affordable and enjoyable for you.
786bb sends promotional communications — bonus alerts, match notifications, seasonal offers like Eid promotions and BPL specials — only to users who have opted in. If you find that promotional messages are triggering urges to gamble more than you intended, you can opt out of all marketing communications at any time from your account settings. Opting out takes immediate effect, and 786bb will not attempt to re-add you to marketing lists without fresh, explicit consent.
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs may indicate that gambling has moved beyond entertainment and is starting to cause harm. If any of these resonate with you or someone you care about, please reach out to our support team.
Continuing to gamble in an attempt to recover money that has already been lost, often with increasingly larger bets.
Concealing the amount of time or money spent gambling from family members, friends, or colleagues.
Using funds set aside for rent, utilities, food, school fees, or other essential household expenses to fund gambling activity.
Feeling restless, anxious, or irritable when attempting to reduce gambling activity or when unable to access the platform.
Regularly spending far more time gambling than originally planned, losing hours without noticing.
Missing work, family commitments, social obligations, or religious duties — such as Friday prayers or Eid gatherings — due to gambling.
Ask Yourself These Questions
This brief self-assessment is not a clinical diagnostic tool, but it can help you reflect honestly on your relationship with gambling. If you answer "yes" to three or more of these questions, we strongly encourage you to use 786bb's responsible gaming tools or to contact our support team for guidance.
Remember: seeking help is not a sign of weakness. Recognising a problem early is the most effective step you can take. 786bb's support team is available 24 hours a day, 7 days a week, and all conversations are handled with complete confidentiality.
Have you ever gambled with more money than you could afford to lose without it affecting your daily life?
Have you ever borrowed money, sold possessions, or used savings to fund gambling?
Have you found it difficult to stop gambling once you have started, even when you intended to play for only a short time?
Has your gambling caused arguments, tension, or worry within your family or among your close friends?
Do you find yourself thinking about gambling frequently, or planning your next session while doing other things?
Have you ever tried to cut back or stop gambling but found that you were unable to stick to your intention?
Have you gambled to escape feelings of stress, anxiety, loneliness, boredom, or unhappiness?
How to Self-Exclude
Requesting a self-exclusion from 786bb is straightforward and takes effect immediately. Follow the steps below. If you encounter any difficulty at any point in the process, contact our support team directly and they will process the exclusion on your behalf without delay.
Complete the 786bb Login
Visit the 786bb login page and sign in to your account using your registered mobile number and password.
Navigate to Responsible Gaming Settings
From your account dashboard, open the Account Settings menu and select the "Responsible Gaming" section.
Choose Your Exclusion Period
Select your preferred self-exclusion duration: 6 months, 1 year, 2 years, 5 years, or permanent lifetime exclusion.
Confirm Your Decision
Review the terms of your self-exclusion and confirm your request. Your account will be suspended immediately and you will receive a confirmation to your registered email or mobile number.
Contact Support if Needed
If you are unable to access your account or prefer not to log in, contact support at [email protected] with the subject line "Self-Exclusion Request" and include your registered mobile number. The team will action your request within 1 hour.
Setting Your Spending Limits
Setting clear deposit and loss limits is one of the most practical steps you can take to keep gambling affordable and enjoyable. 786bb supports the following limit types, all configurable in BDT from your account settings:
Cap the total amount you can deposit across a rolling 24-hour period. For example, setting a daily limit of ৳2,000 means you cannot deposit more than ৳2,000 in any single day, regardless of how many separate deposits you make.
Set a maximum deposit amount across a rolling 7-day window. Weekly limits are useful for players who prefer to think about their gambling budget on a week-by-week basis rather than day by day.
Define the maximum total amount you can deposit within a calendar month in BDT. Monthly limits help you align your gambling budget with your broader monthly income and expense pattern — a particularly useful frame for salaried workers in Dhaka, Chittagong, and other major cities.
All limit reductions take effect immediately. Limit increases are subject to a mandatory 7-day waiting period to prevent impulsive increases made in the heat of the moment. 786bb will never proactively suggest increasing your limits.
You Are Not Alone
If you feel that gambling is becoming a problem for you or someone you know, reaching out is the right thing to do. 786bb's responsible gaming support team is available around the clock, every day of the year — including Eid, Victory Day, and all Bangladeshi public holidays. All enquiries are handled with complete discretion and confidentiality.
786bb Support Team
Our dedicated responsible gaming team is available 24/7 via email. All responsible gaming requests — self-exclusion, limit setting, account queries — are prioritised and handled within 1 hour.
Contact (plain text — not a link):
[email protected]Subject line: Responsible Gaming – [Your Mobile Number]
Self-Help Resources
Take advantage of 786bb's in-platform tools at any time: view your complete betting history, review your net wins and losses in BDT, set or reduce your deposit limits, or initiate a time-out — all from your account dashboard after the 786bb login.
All tools are free, instant, and available 24 hours a day.
For Friends & Family
If you are concerned about a family member's or friend's gambling behaviour, you can contact 786bb on their behalf. We take third-party responsible gaming referrals seriously and will investigate and act with appropriate care, speed, and confidentiality.
Use the same support email above and note "Third Party Referral" in the subject line.
786bb's Responsible Gaming Pledge
786bb pledges to keep responsible gaming tools freely accessible to all users, to never make it difficult for a user to set limits or self-exclude, to never market gambling to individuals who have self-excluded, to proactively monitor player behaviour for signs of problem gambling and to reach out where concerns are identified, and to respond to all responsible gaming support requests within one hour. We will never prioritise short-term revenue over the long-term wellbeing of our users. A player who gambles within their means and enjoys the experience is worth infinitely more to 786bb than a player who is harmed by it.
Play Smart. Stay in Control. Enjoy 786bb
Responsible gaming is the foundation of everything we do at 786bb. When you are ready to play, explore our full range of cricket betting, slots, and casino games — all within the limits you set.